Onfire Logistics LLC

Privacy Policy

Who we are

Onfire Logistics LLC operates a program for owner-operators with their own truck. This policy explains how we handle information submitted through this website, our conversations, and the onboarding process.

Information we collect

We may collect your name, phone, email, state, truck and trailer details, CDL experience, qualification answers, campaign source, consent records, and documents you choose to provide during the process.

How we use information

We use the information to review requirements, communicate about the application, coordinate calls and documents, evaluate compliance, prevent fraud, improve campaigns, and maintain operational and legal records.

Text messages

We collect SMS consent through our public application at /apply or /en/apply and the contact step of our guided application. Two separate, optional, unchecked boxes cover service messages about applications, documents, appointments and onboarding, and marketing messages about Onfire Logistics LLC opportunities, benefits and services. Selecting one does not authorize the other. We store each choice, the disclosure, timestamp, language and source page in our CRM. Providing contact details without selecting a box does not authorize SMS; consent is not a condition of applying. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Opting out does not cancel your application.

Service providers

We may use providers for website hosting, CRM administration, communications, compliance checks, and campaign measurement. They may use information only to provide support services under our instructions.

Analytics and cookies

With your permission, we use Google Analytics and the Meta pixel to understand visits, interactions, campaign sources, and qualified applications. Meta may use advanced matching to attribute conversions using normalized, protected data. These tags load only after you accept optional cookies. You may decline them and continue using this website and submitting your application normally.

Retention and security

We keep information as reasonably necessary to process the application, meet obligations, and resolve disputes. We use reasonable safeguards, but no system can guarantee absolute security.

Your choices

You may request access, correction, or deletion, subject to applicable obligations, by emailing tomas.ruiz@onfirelogistics.us or calling 817-541-7062.

Changes

We may update this policy. The date above identifies the current version.

Mobile information and consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.